Rear alleys and infill lots
Standard across Edmonton's mature core. Narrow, often gravel, frequently with a pole, fence, or stall layout that matters. Which side the vehicle sits on matters as much as the street address.
Free towing in Edmonton, and what 'free' actually means
No towing deduction, ever
Alleys, parkades, acreages, or snowed-in vehicles
Paid before the vehicle leaves
What Free Means
Free towing applies when we're purchasing the vehicle
We're a vehicle buyer that includes recovery, not a roadside towing service. If you need a running car moved between two addresses, or a boost at the roadside, you want a commercial tow operator instead.
Where this page matters is when the vehicle is being sold. In that case, towing is built into the deal from the start rather than disclosed late at the gate.
If the amount handed over is lower than the amount quoted because of towing, then the towing was never free. That is exactly the distinction this page is here to make clear.
Which truck arrives, and why it matters to you
Wheel-lift: compact, low-clearance, and suited to rear alleys, tight infill driveways, and places a full deck cannot fit
Flatbed: needed when the vehicle will not roll, will not steer, has flat tires, seized brakes, or is missing wheels entirely
Parkade recovery often means winching to street level first because most residential parkades rule out a flatbed on clearance alone
Winching also covers vehicles frozen in, sunk in soft ground, or parked nose-first in a garage with no way to roll out
The three key dispatch questions are simple: does it roll, does it steer, and are the tires holding air
What This Solves
Locations we deal with routinely
Parkades, condos, and apartments
Clearance, ramp geometry, gates, fobs, and building-manager notice are the actual constraints. A locked gate or unanswered buzzer ends the visit faster than the vehicle condition does.
Garages, acreages, and blocked-in vehicles
If it's inside, there needs to be a clear path out. If it's on a county property, ground conditions matter more than distance. If it's blocked in by working vehicles, move them before we arrive.
Process
Winter recovery changes the logistics, not the price
01
Frozen brake drums, repeated freeze-thaw, and flat tires deformed by winter mean a vehicle that rolled in September may not roll in February.
02
Snow packed under the chassis often needs to be broken out before anything can be winched safely.
03
A drifted-in vehicle may need shovelling before the truck can even get near it.
04
None of that adds a towing fee. It just affects how long the pickup takes and how tightly we can commit to a window on a brutal winter day.
Coverage and distance
Free towing extends across the Edmonton metro region. The practical routing depends on the route, the vehicle, and whether one trip is serving one unit or several.
Immediate metro
Under about 30 km: St. Albert, Sherwood Park, Fort Saskatchewan, Spruce Grove, Beaumont, Nisku, and Ardrossan. Usually same-day for morning calls.
Wider region
Roughly 30 to 60 km: Stony Plain, Leduc, Devon, Morinville, Gibbons, Bon Accord, Legal, Calmar, Josephburg, and Acheson. Same-day often, next-day reliably.
Outer region
Roughly 60 to 130 km: Redwater, Thorsby, Wetaskiwin, Westlock, Camrose, Vegreville, and Drayton Valley. Usually scheduled within a day or two, often grouped with other pickups heading the same direction.
What distance actually means
Distance is never billed to you. It is factored into the offer before you're quoted, which is why the number cannot move afterward because of how far the driver had to go.
Ten-minute prep list
Do the basics before the truck arrives and most pickups finish on site in about fifteen minutes. Morning calls across Edmonton and the immediate metro usually clear the same day. We work in windows, not exact minutes, because traffic and the pickup ahead of yours are real.
What we cannot do: take a vehicle you do not own or cannot document, remove a vehicle with an undischarged lien until it is resolved, reach a vehicle with no viable access at all, or tow a running vehicle between addresses as a paid service. If you need a vehicle gone, tell us the year, make, model, condition, and exactly where it is parked.
Do these before we arrive
Empty the vehicle properly — under seats, trunk, spare well, glovebox, door pockets, and visor
Find your registration and photo ID
Remove your plates
Clear the path — move the other car, shovel the drift, open the gate, unlock the garage
Notify your building manager if it's a condo, apartment, or parkade
Pin down the exact location — "rear alley, second stall from the corner" beats a street address in an alley-access neighbourhood
Common Questions
Common questions
Is towing really free?
Yes, when we're buying the vehicle. Nothing is deducted from your quoted offer.
Do you tow vehicles that don't run or roll?
Yes. That's the majority of what we collect — it determines the equipment, not the price.
Can you get into an underground parkade?
Usually, with the right truck. Clearance rules out flatbeds in most residential parkades, so tell us in advance.
Do you charge extra outside Edmonton?
No. Distance is factored into the offer beforehand, never billed separately.
How much notice do you need?
Often none — morning calls frequently get same-day pickup. Rural and outer-region collections may be a day or two.
Can you pick up more than one vehicle?
Yes, and it improves the offer on each, since one trip covers them all.